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Home > Help Center > FAQs Library > Shipping

Shipping

  1. How is shipping calculated?
  2. I need to ship to 2 different locations. Can I do that?
  3. Can I ship to a residential location?
  4. What options are available for picking up or shipping my order?
  5. I don't see a spot on the order form for my billing or shipping information. Where do I enter that data?
Q.
How is shipping calculated?
A.

Our shipping is automatically calculated through an online connection with our shipping partner's database. Shipping prices are determined through a combination of factors including weight, box dimensions, and number of boxes. Our system automatically groups your products into the smallest number of boxes to help reduce your shipping costs.

Q.
I need to ship to 2 different locations. Can I do that?
A.

Our website is designed to ship to a single location. For specialized options like shipping to multiple locations, please call our friendly customer service team to place your order.

Q.
Can I ship to a residential location?
A.

No problem. We'd be happy to ship to a residence. Just fill out the shipping address as usual, and we'll take care of the rest.

Q.
What options are available for picking up or shipping my order?
A.

We offer UPS and FedEx shipping, as well as free local delivery. If you prefer to pick up your order, you can do that, too. You'll be given the opportunity to choose a pick-up/delivery option when you place your order.

Q.
I don't see a spot on the order form for my billing or shipping information. Where do I enter that data?
A.

Ordering from our website is a two-step process. The first involves filling out the order form or document library form. Once you submit that form, you'll be taken to our shopping cart (step two), where you can review your order and provide billing and shipping information before completing your order and sending it to the site.